10.1 We will deliver the product/s if it is/they a/are good/s, ordered by you to the address you gave us for delivery at the time you made your order or at the time of payment of a product under RPP.
10.2 Delivery will be made as soon as possible after your order is accepted or at the time of payment of a product under RPP, and within thirty (30) days of your order or payment. Delivery will be by way of courier or other similar services.
10.3 In the event that the first attempt at delivery fails for whatsoever reason, a maximum of two (2)further attempts to deliver/contact you will be made within a period of ten(10) days after the first attempt. If, for any reason whatsoever, the attempts to deliver/contact you are still unsuccessful, your product will be classed as undeliverable.
10.4 Once your product is classed as undeliverable and returned to us, you must bear all return shipment charges and reshipment charges for any other reshipment attempts.
10.5 In the event that you cannot be contacted within ninety (90) days of the first delivery attempt or the product remains undeliverable as defined in clause 10.3 above, in either case, you are deemed to have abandoned the product, and it will be disposed of at our sole discretion, and we shall have no liability to you whatsoever nor refund any money to you by way of compensation.
10.6 You will become the owner of the product/s if it is/they a/are good/s, ordered by you when they have been delivered to you. Once the product/s have been delivered to you, they will be held at your own risk, and we will not be liable for their loss or destruction.
10.7 If the product/s you ordered are unavailable, we will, at our sole discretion, provide you with substitute product/s of equivalent quality and prices. If you do not agree to accept the substitute product/s, you may return them to our contact address. We shall bear any cost of returning any such substitute product/s.
10.8 If the product/s you order is/are not goods, the email we send you for the confirmation of our acceptance shall be conclusive evidence of a binding contract between us for your purchase of the product/s.
3.1 Contract for Sale of Goods
If the products that you ordered from us are goods, you may cancel your contract with us for the goods that you have ordered at any time up to the end of the:
3.1.1 Seventh (7th) day from the date of your receipt of the product/s, if your order is made in any EU member, state or the US; or
3.1.2 Sixtieth (60th) day from the delivery date of the product/s to you if your order is made in Singapore.
3.1.3 Tenth (10th) day from the date you order the product/s if your order is made in Australia or Hong Kong.
3.1.4 Seventh (7th) day from the date you order the product/s if your order is made in a territory other than a European Union member state, the United States, Singapore or Australia.
3.2 Contract for Sale of Services
If the products that you ordered from us are related to services other than goods, you may cancel your contract with us for the services that you have ordered at any time up to the end of the:
3.2.1 Tenth (10th) day from the date of our email confirming our acceptance of your order if your order is made in any EU member state or the US; or
3.2.2 Sixtieth (60th) day from the date of our email confirming our acceptance of your order if your order is made in Singapore.
3.2.3 Tenth (10th) day from the date you order the service/s if your order is made in Australia or Hong Kong.
3.2.4 Seventh (7th) day from the date you order the service/s if your order is made in a territory other than a European Union member state, the United States, Singapore or Australia.
3.3 To cancel your contract, you must notify us in writing in accordance with clause 12.
3.4 If you received the product/s or any materials from us relating to the product/s before you cancel your contract, you must send the product/s or those materials back to our contact address at your own cost and risk. If you cancel your contract, but we have already processed the product/s for delivery, you must not unpack the product/s or any such related materials when you receive them. You must deliver the product/s or those related materials back to us at our contact address at your own cost and risk as soon as possible.
3.5 Once you have notified us that you are cancelling your contract, any sum debited by us from your credit card will be subject to the deduction of the aggregate sum of the following:
(i) a reasonable administration fee charged by us
(ii) will deduct 100% on CVs and bonus paid; and
(iii)applicable fees charged by your bank
The net refundable amount will be re-credited to your account as soon as possible and, in any event, within thirty (30) days of your order, PROVIDED THAT the product/s in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the products offered or do not pay the delivery costs, we shall be entitled to deduct the direct cost/s of recovering the product/s from the amount to be re-credited to you.
Please be informed that we Do Not Accept cancellation for any order once payment has been made. If you have made a mistake in your order or a typo error in your details, please contact our admin at 03-58887789. The changes can be made subject to our policies and procedures.